Redeem Rewards online, in the app or in-store

How to Earn Pegs

Earn Pegs (like points) toward complimentary food and retail rewards.

$1 Spent = 1 Peg*

You may also earn extra Pegs and Bonus Rewards by playing the Bonus Game and throughout the year just by having a Cracker Barrel Rewards™ account. Pegs cannot be earned for orders made through third-party delivery services. 

*You will earn 1 Peg for every whole dollar you spend in-store at Cracker Barrel Old Country Store®, online at CrackerBarrel.com or through the Cracker Barrel App (excluding gift cards, sales tax, delivery fees, gratuities and other such charges). 

How to Redeem Online

1.Login to your Rewards account on the website or app. You can view your Rewards account page to see all available rewards.

2. Start your order by adding the items and be sure to add the reward item you'd like to your order. For retail rewards, shop online at shop.crackerbarrel.com.

3. On the cart page, tap the 'You have Rewards, Redeem now' button at the top and we'll apply the best reward value. Simply confirm the rewards you want to apply to your order and they will be credited at checkout.

How to Redeem In-Store

1. View your Rewards account page or ask a cashier at your local Cracker Barrel to see all available rewards.

2. In the restaurant, be sure to add the reward item you'd like to your order OR in the Old Country Store, you can redeem a retail reward at the cashier.

3.At checkout, tell the cashier you're a Rewards member and you'd like to apply rewards to your order.

Frequently Asked Questions

I'm missing Pegs from a past visit. What do I do?

If you're missing Pegs from a visit or online order, go to our Missing Pegs page to guide you through the simple steps to request them. You'll need your order receipt or confirmation.

If you're missing Pegs or bonus rewards not related to a missed visit, contact Guest Relations through the Guest Relations form and choose Cracker Barrel Rewards > My Peg Balance so we can help out.

How do I redeem my Pegs and bonus rewards online?

Redeeming is easy! 

 

1. Start your order and add the item you'd like to redeem to your cart.

2. On the Cart page, tap the 'You Have Rewards, Redeem Now' button at the top of the page to see your recommended best value based on what is in your cart and the rewards you have available.

3. That's it! You'll then be able to see the rewards applied to your items.

 

Some friendly reminders: If you add or remove anything to your cart, you may need to press the button again. You can earn on catering orders, but not redeem rewards on catering items at this time. To redeem in-store, be sure to order the item you want to redeem for on your order. Tell the cashier what rewards you want to redeem for. Deeming on Dine-In Mobile Pay is coming soon.

Can I earn and redeem in-store and online?

Yes! You can earn and redeem in-store and online. In-store, be sure to let the cashier know you're a Rewards member or show them your member ID QR code found at the top of the Rewards page. If you're using Mobile Pay be sure you're logged in to earn (even if you're coming from the app and signed in).

Is there a limit to the total number of Pegs I can have in my account?

You can have up to 500 Pegs in your account at any time. You may earn up to 5000 Pegs total in a calendar year.

Do my rewards expire?

Pegs will expire three-hundred and sixty five (365) days from the date they were earned. Bonus reward expiration dates can vary from 45-180 days, depending on the reward. Please refer to the reward expiration date on the bonus reward on your Rewards page.

Still have questions? View more FAQs.