Contact Us

Whether it’s a question, a suggestion, or a complaint, we’d love to hear it. You can get in touch with us by email, by phone, or by filling out one of our online forms. You can also try visiting our FAQs section to see if we already have an answer to your question.

Most frequent questions from our guests

Cracker Barrel is closely watching how the Coronavirus (COVID-19) outbreak evolves and are making decisions about business operations and precautionary health measures for employees and guests with the intention of caring for everyone like family. As part of this commitment, we have taken important steps to elevate our focus beyond our customary high standards of sanitation, cleaning and employee hygiene in response to COVID-19. Read our Response to COVID-19.

When our founder, Dan Evins, opened the first Cracker Barrel, he was passionate about recreating old country stores from his childhood along interstates and highways so that travelers would always have a place to stop, relax, get a good country meal and feel at home. Crackers used to be delivered to those old country stores in barrels, and people would congregate around them to discuss the news of the day – they were the original water coolers! Since the restaurant was meant to help people reconnect with friends and family over a good meal, it was a fitting name.

For additional nutrition information for all of your favorite meals, view our Nutrition Guide.

Whether you’re craving a traditional breakfast, homestyle favorite, fresh salad, or a lighter classic, we like to think there’s something for everyone at Cracker Barrel. Knowing that some of our guests may have specific dietary needs, we’ve crafted a variety of Wholesome Fixin’s® and Tasty Alternatives to make sure that everyone at the table can enjoy a delicious meal that’s right for them.

Wholesome Fixin's®
Homestyle Meals with a Lighter Twist®

When you’re here, we hope you find a menu full of a variety of meals fit for whatever mood you’re in. If you’re looking for lighter fare but hate to sacrifice flavor, we’d like to introduce you to our Wholesome Fixin’s. They’re the same homestyle meals you know us for but lower in calories. But Wholesome Fixin’s isn’t about what we took out of your favorite dishes. What makes them so remarkable is what we put in–fresh, from-the-earth ingredients, spice blends full of flavor, and true, natural taste–all at portions sizes made to satisfy. These meals make choosing lighter fare an easy, and fulfilling, choice. It’s Cracker Barrel’s tradition of taste served up in dishes that are better for you, and better every day.

See our Wholesome Fixin’s Breakfast and Lunch & Dinner menus. 

Tasty Alternatives 

When you’re in the mood for lighter Cracker Barrel favorites, remember that our Tasty Alternatives can be substituted for no extra charge. Some of our favorite Tasty Alternatives include subbing Egg Whites for two eggs or two slices of Multigrain Toast instead of biscuits.

For delivery service, you can add special instructions to your CrackerBarrel.com order such as "leave at the front door" or "contactless delivery" to help you maintain social distancing.  

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We're always happy to hear from our guests and welcome any questions and comments you might have. Please select a topic you'd like to contact us about below

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Guest Relations

800-333-9566
Monday-Friday 8am-5pm CST
Or reach us by mail
PO Box 787
Lebanon, TN 37087