You can check the status of your local store on our Store Directory. If your dining room remains closed you can still enjoy your favorite homestyle cooking from the comfort of home with our curbside, pickup and delivery options.
Our dining rooms will be reopened according to the guidelines of state and local officials and our own standards of excellence. This includes ensuring that we have the products and supplies needed to deliver a safe and enjoyable Cracker Barrel experience.
We're doing everything we can to offer guests a little comfort right now. That includes making sure that the health and safety of our guests and employees come first. On your visit you may be greeted by our host on the front porch, and if there’s a wait, you can request to be notified via mobile phone when your table is ready (you can always check the wait time on our online wait list in advance of your visit). We've also marked the floors and added signage to help guests and employees remember to maintain safe distances.
Many of the tables in our restaurants will be closed for seating to support social distancing.
Due to COVID-19, party sizes may be limited. Please call your store for information on the table seating limit in your city.
To make every guest feel right at home, we're practicing enhanced cleaning and disinfection efforts at every store. In addition, we are using wipeable menus and removing high-touch table items like salt & pepper shakers and condiments, which are now available by request only.
The peg games will not be back on our tables just yet, but we invite you to download our Cracker Barrel games app and enjoy the peg game from your mobile phone at any time.
Our enhanced cleaning and disinfection efforts at every store extend from the kitchen and dining room to the rocking chairs on our front porch.
We have provided all stores with masks and all employees will be wearing them.
When not at your table, you're strongly encouraged to wear a mask. We will strictly follow and enforce all local and state mandates where masks are required. In those locations where a mask is mandated, we can provide one if you don't have one. Small children and those unable to wear one for health reasons are exempt.
Yes. Managers conduct a wellness screening with every employee at the start of every shift to ensure each employee has no symptoms before they start work. Each employee also has their temperature taken as part of this screening process. Additionally, a mid-shift screening is completed with every employee to ensure symptoms have not changed since the beginning of the shift.
All stores have hand sanitizer available at the front door for guests and employees as they enter and exit.
There are several steps being taken to ensure a safe and sanitary payment process. You will notice plexiglass has been placed between registers, and floor signage has been put down to ensure guests and employees maintain six feet of distance. Trays will be provided to pass cash from guest to employee and back again. You can also choose to skip the wait and pay your check from anywhere in the store through our Pay In App.
In the event an employee has been confirmed positive, we have protocols in place to ensure the safety of those in the store and work closely with and take guidance from the CDC as well as local and state health authorities.
We never share the identity of an employee who tested positive, but we conduct our own contact tracing to notify all employees who may have been in contact with the individual based on that person's last day in the building and when he/she started exhibiting symptoms. Those employees who were in close contact, which is defined by the CDC, are asked to quarantine and are temporarily taken off the schedule.
If an employee has been confirmed positive, we coordinate with local health authorities and follow established protocols and CDC guidance to determine the appropriate course of action based on the facts of the particular case. We will not hesitate to close a store if the facts warrant or the health authorities believe this is the best course of action.